5 Ways of Using Tablet Based Solutions in a Restaurant for a Better Customer Service Experience

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The advent of the technological boom in this decade prompted most industries to join in the hype. Restaurants may have joined later in this fad, but it is undeniable that technology also plays a great role even in the culinary setting. From Wi-Fi to different designs that utilizes technology, restaurants have started using technological gadgets to improve their services. However, only a few restaurants have found ways to use tablets to their advantage. It is important to know the most effective ways of utilizing this technology to enhance the customers’ experience in the restaurant and eventually gain their satisfaction and loyalty.

1. Make your digital menu in the iPad Kiosk.

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While many restaurants still use the classic printed menu, offering a digital menu for your customers is an innovative way of introducing customers to one’s cuisines. Not only is this new, but digital menu has plenty of advantages over the printed version. The menu can come with mouth-watering images of your cuisines and can also include the nutritional value of each serving. This is very important for health-conscious patrons. Personalized recommendations for those who have dietary restrictions can be made available as well. The suggested tablet capable of this is the iPad Kiosk.

2. Use tablets as a new instrument of getting customer feedback.

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BrandMe Stand is recommended in helping restaurants get feedback from the customers. Feedbacks are best gathered right after they experience eating in the restaurant, and the availability of a tablet in the table will help get the feedback right away. The tablet can be connected to different social media sites; this will entice the customers to be more active in providing honest feedbacks which they can post either on the company website or on their own social media page. Providing discounts or other promos in exchange for their participation will help more in convincing the clients to give feedbacks.

3. Let the tablet be the welcoming host.

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Tablets are effective interactive media technology that can function as the welcome host to your restaurant. There are times when all the tables are full, especially if your restaurant is in demand. Providing tablets to waiting guests will keep them entertained as they wait. Using the Adjustable Stand tablet will help you keep guests despite the waiting time, and they will be notified immediately through the tablet once their table is ready. Providing waiting patrons with tablets is a more innovative way to consume their waiting time compared to providing them with magazines.

4. Let the tablets provide entertainment.

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Ambiance and food quality are not the sole gist in the dining industry. It is also of utmost importance to ensure that the guests are having a good time. Tablets like Space Galaxy will do a great job in providing entertainment for dining guests. The customers could easily share a picture or video of their experience in your restaurant through social media. They can also play games and even interact with other guests. It is likely that customers will hang around for a longer period if they are enjoying. It is also very likely that they will return and even refer your restaurant to their friends.

5. Use tablets for easy bill payment.

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Restaurants can now offer their customers to pay the bill by using tablets. The tablet can compute a fair tip based on the calculations of a tip calculator. When there are suggestions like that, the customers are more inclined to follow what is suggested than to give a lower tip. Aside from that, tablets can also send a copy of the receipt to the customers’ email addresses by using Slide Pro iPad POS.

The perks that you could get from using an interactive media, like tablet, in your restaurant will greatly help the growth of your business. Being innovative and customer-oriented will surely make your restaurant the talk of the town.

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